Cooling Stress, Part 1
- Judi Light Hopson
- 2007 Oct 8
Are you quarreling with a co-worker? If so, stop emphasizing your differences. Instead, build common ground.
Try this:
- Use "we" language. Say, "We both want what’s best," or "We might need to cool down and rethink this."
- Avoid "you" language. Saying, "You did this," or "You failed to do that," sounds accusatory.
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Judi Light Hopson
Judi Light Hopson is considered by her peers to be the nation’s top expert on stress issues affecting emergency responders. Ms. Hopson is a syndicated columnist for McClatchy-Tribune News Media, co-author of the college textbook,
Burnout to Balance: EMS Stress
, and founder of Hopson Global Education and Training.
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